Asynchronous procurement. Written quotes within one business day. Request a quote. 

Primovant services

End-to-end technology services, scoped in writing.

Primovant brings VAR/MSP, IT services, cloud, security, automation, hardware lifecycle, connectivity, and custom technical work into a single written-first service desk. No phone or video meeting is required to request a quote, define a scope, or receive the next documented step.

Founder-led, documentation-first, and built for email/ticket communication.

Service catalog

Choose the outcome. Primovant writes the scope.

Use these categories to route quote requests, subscriptions, projects, one-off repairs, custom builds, migrations, assessments, and managed services. Each request is qualified in writing with clear assumptions and next steps.

04

Automation, AI, and custom integrations

Workflow automation, dashboards, app modernization, and controlled AI tools that remove manual work.

  • Automation
  • Artificial intelligence and machine learning
  • Internal knowledge assistant / chatbot
  • Business intelligence dashboards
  • Application development and modernization
  • CRM / ERP implementation
  • Anything-to-anything integrations
Scope this category
05

Infrastructure, network, and onsite

Networking, cabling, AV, physical security, data center, wireless, and deployment scopes with written assumptions.

  • Wireless networking and site survey
  • Cabling
  • Professional audio-visual
  • Digital signage
  • Physical security
  • Firewall management
  • SD-WAN and NaaS
  • Data center transformation
Scope this category
06

Hardware, custom builds, and fulfillment

Custom systems, servers, imaging, deployment prep, and value-added lifecycle services.

  • Custom PCs
  • Custom servers
  • Imaging and provisioning
  • Asset tagging / labeling / etching
  • Bundling and packaging
  • Burn-in and diagnostic testing
  • Device-as-a-Service and HaaS coordination
Scope this category
07

Connectivity and communications

Internet, carrier, failover, voice, and unified communications services coordinated through written requirements.

  • ISP brokerage / master-agent coordination
  • Dedicated internet access and fiber projects
  • Dedicated 5G / LTE failover
  • VoIP and UCaaS reselling
  • Microsoft Teams Voice / Zoom Phone / RingCentral scopes
Scope this category
08

WebOps, domains, and email trust

Website maintenance, hosting, DNS, certificates, domain portfolios, and accessibility-oriented web operations.

  • Website maintenance packages
  • Managed website hosting + WAF + uptime
  • ADA web compliance audits
  • Domain portfolio management
  • Managed SSL and certificate renewals
  • DMARC management subscription
  • DNS security and Cloudflare administration
Scope this category
09

Consulting and fractional leadership

Strategic planning and technical guidance for organizations that need senior technology direction without adding headcount.

  • vCIO / vCTO
  • Fractional leadership subscriptions
  • Project management
  • Adoption services and consultancy
  • Health checks and configuration audits
  • Migrations and updates
  • Database administration and observability
Scope this category

Availability, vendor authorization, onsite coverage, carrier coverage, hardware lead time, security authorization, and pricing are confirmed in writing before work begins.

Packages and bundles

Quote-ready starting points for recurring and project work.

These bundles keep the catalog readable while still allowing custom services. A bundle can become a managed subscription, one-time implementation, or hybrid engagement after written qualification.

Subscription Monthly / quoted

Workspace Secure Foundation

For organizations that need clean identity, email, DNS, and productivity administration.

  • Google Workspace or Microsoft 365 administration
  • SPF, DKIM, DMARC, and email deliverability
  • Managed password manager and access hygiene
  • Security awareness training and phishing simulations
  • Access review and offboarding process
Written deliverable: Tenant baseline, email-authentication record, access hygiene report, and remediation queue.
Request this scope
Subscription Monthly / quoted

Endpoint Care and Patch

For teams that want device consistency, patching, asset visibility, and basic monitoring without building an internal IT department.

  • Device management / MDM
  • Patch management and third-party patching
  • Monitoring-as-a-Service / NOC lite
  • Asset lifecycle and inventory accuracy
  • Secure onboarding and offboarding
  • Managed documentation
Written deliverable: Endpoint baseline, patch/remediation status, asset inventory notes, and recurring service rhythm.
Request this scope
Project Milestone / quoted

Cloud Launch and Migration

For organizations moving from on-premises to cloud, cloud-to-cloud, or launching a new platform with documented configuration.

  • Cloud migration
  • Cloud implementation consulting
  • Virtual desktop implementation
  • Backup-as-a-Service / DR-as-a-Service
  • Health checks and configuration audits
  • Cloud FinOps cost optimization
Written deliverable: Migration plan, configuration notes, risk list, cutover steps, and post-migration validation.
Request this scope
Subscription Monthly or project

Security Readiness Desk

For organizations that need vulnerability visibility, evidence collection, and security remediation coordination.

  • Continuous vulnerability scanning
  • Dark web monitoring
  • vCISO and compliance readiness
  • Compliance evidence management
  • Incident response planning
  • Authorized penetration testing coordination
Written deliverable: Findings register, remediation plan, evidence checklist, and recurring security review notes.
Request this scope
Project Quoted

Connectivity and Network Buildout

For offices, clinics, warehouses, and remote sites that need reliable network, internet, failover, voice, or physical infrastructure.

  • ISP brokerage and carrier coordination
  • Firewall management
  • SD-WAN / NaaS
  • Dedicated 5G/LTE failover
  • Wireless networking and site survey
  • Cabling, AV, digital signage, and physical security coordination
Written deliverable: Network scope, vendor assumptions, carrier/site requirements, bill of materials, and implementation plan.
Request this scope
Subscription Monthly / quoted

WebOps and Domain Guard

For businesses that need website maintenance, DNS reliability, certificate renewals, uptime, and email trust managed in one place.

  • Website maintenance packages
  • Managed website hosting + WAF + uptime
  • ADA web compliance audits
  • Domain portfolio management
  • Managed SSL and renewals
  • Cloudflare DNS and security administration
Written deliverable: Domain/DNS inventory, web maintenance checklist, uptime/security notes, and renewal schedule.
Request this scope
Custom Build / quoted

Custom Systems and Deployment Prep

For custom PCs, custom servers, imaging, provisioning, fulfillment prep, and multi-device deployment requests.

  • Custom PCs and custom servers
  • Imaging and provisioning
  • Asset tagging, labeling, and etching
  • Bundling, packaging, and collateral insertion
  • Burn-in and diagnostic testing
  • Remote deployment support
Written deliverable: Build sheet, part/configuration notes, QA checklist, deployment plan, and support handoff notes.
Request this scope

How delivery works

A written process from intake to handoff.

Primovant is designed around documentation, asynchronous communication, and clear records. This keeps complex technology requests moving without requiring scheduled calls.

Written-first communication policy

  • No phone or video meeting is required for standard quotes or service requests.
  • Discovery, approvals, status updates, and handoff notes stay in writing.
  • Authorized security testing requires written permission and a defined scope.
  • Onsite, carrier, OEM, and partner-dependent work is confirmed before scheduling.
1

Send the requirement

Use the quote form, email, support ticket, or purchase order path. Include users, devices, site details, vendors, deadlines, quantities, screenshots, and existing quotes when available.

2

Written qualification

Primovant reviews feasibility, vendor requirements, licensing, availability, access needs, security boundaries, and any onsite or partner constraints.

3

Documented scope and quote

You receive a written scope, deliverables, assumptions, exclusions, lead time, and next approval step before work begins.

4

Implementation and documentation

Work is delivered with written updates and practical documentation so the environment, asset, service, or configuration can be supported later.

Service questions

Service details, answered in writing.

Set expectations before you submit a request. These answers are written for business clients evaluating Primovant for managed services, projects, procurement, security, and custom technical work.

Can I request services without a phone or video call?

Yes. Primovant is written-first by design. Quote requests, clarifying questions, approvals, status updates, and handoff notes can be handled through forms, email, tickets, and purchase order workflows.

Why are the packages quoted instead of priced publicly?

Many services depend on user count, device count, site conditions, vendor authorization, licensing, carrier availability, hardware lead time, security scope, and risk. Written qualification keeps the quote accurate and avoids selling a package that does not fit the environment.

Do you provide onsite installation, cabling, AV, or physical security work?

Yes, when the scope, location, access requirements, and partner or vendor coverage can be confirmed. Onsite-dependent work is always confirmed in writing before scheduling.

Do security assessments and penetration testing require authorization?

Yes. Vulnerability assessments, penetration testing, incident response, and remediation work require written authorization, defined systems, permitted testing windows, and scope boundaries before work begins.

What does vendor-authorized OEM support mean?

OEM support depends on the vendor, product, authorization requirements, warranty status, and coverage available for the specific request. Primovant can coordinate or scope OEM support where the required authorization and coverage are available.

Will the engagement include documentation?

Documentation is a core part of the Primovant operating model. The level of documentation depends on the service, but scopes can include configuration notes, asset records, migration plans, support runbooks, access notes, renewal schedules, and handoff records.

Can you work with my existing vendors, quotes, or tools?

Yes. Include existing quotes, part numbers, license information, screenshots, contracts, diagrams, or vendor notes in the written request. Primovant will review the context and respond with the next documented step.

Ready to scope it?

Put the next requirement in writing.

Send the category, business goal, timeline, devices or users involved, preferred vendors, and any compliance or site constraints. Primovant will respond with a documented next step.